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Topic: USB Connection issues  (Read 18268 times)
xycontrol
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« on: April 06, 2010, 01:40:43 am »

Issue #234594949358349 with PC connectivity:

PC Studio isn't recognizing my Intercept. Any suggestions or tips?
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aimeecherie
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« Reply #1 on: April 06, 2010, 01:04:05 pm »

I can't even get my computer to even recognize the device through the usb cable. Is there something I should know?
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munkytown
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« Reply #2 on: April 06, 2010, 02:56:46 pm »

I know this sounds pretty basic but are you opening the notification area and selecting to "mount" it? First time I connected mine to my PC I forgot to check that and didn't know why my phone wasn't being recognized.
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aimeecherie
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« Reply #3 on: April 07, 2010, 08:18:06 am »

yes, but I also looked for it in explorer and couldn't find it
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ninmeister
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« Reply #4 on: April 07, 2010, 08:24:01 am »

I had (have?) the same problem.  The only way I got it to be recognized was to go into Settings -> Storage and unmount the SD card, and then shutdown and restart the phone (which will remount the SD card).  Once I did this, it came up on the computer and the USB mounting question came up on my phones notification area.  This worked for a few times and has since stopped when connected.  I have to assume I have to do the unmount / remount thing again but I haven't tried it yet. 
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asianfire
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« Reply #5 on: April 07, 2010, 12:41:40 pm »

I had to do the same as the above comment today as well.
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justlovejoy
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« Reply #6 on: April 08, 2010, 01:36:52 pm »

All i had to do was disable the usb debugging mode in the applications options menu
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kyleykoyote
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« Reply #7 on: May 06, 2010, 02:40:53 am »

iwas having these issues, and it turns out that my problem was a defective usb cable (the one that came with the intercept).

i took my intercept to the sprint pcs store and they tried their cable. it worked.

with mine i discovered that i had to hold it a certain way and gently push the plug to one side for it to be recognized.

i think that the usb cables (the microusb male end) are kind of fragile.

be careful with yours!

the good news is that they exchanged my old (defective) usb cable for a new (working) one for free.

cheers,
  - kyleykoyote
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JadeCurtiss
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« Reply #8 on: August 05, 2010, 08:31:47 pm »

Sometimes my computer doesn't recognize my Intercept, and the phone itself won't display the "USB connected" message in the notification area, so I can't mount. It still charges though.
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Risket
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« Reply #9 on: August 07, 2010, 06:54:07 pm »

Sometimes my computer doesn't recognize my Intercept, and the phone itself won't display the "USB connected" message in the notification area, so I can't mount. It still charges though.

Have you made sure you have "USB Debugging" off (unchecked)?

Menu - Settings - Applications - Development - USB Debugging
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JadeCurtiss
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« Reply #10 on: August 07, 2010, 07:11:27 pm »

Yea, sometimes it works and other times it just won't connect whether usb debugging is off or not
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jenlmackay
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« Reply #11 on: August 10, 2010, 09:34:28 am »

Is there some software that is supposed to go on the computer? when I plug my phone in it says it can not install the driver... 
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JadeCurtiss
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« Reply #12 on: August 19, 2010, 04:44:41 pm »

I had to replace my USB cable because my phone stopped charging altogether, but now I can't get it to connect to my PC at all...
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JadeCurtiss
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« Reply #13 on: August 23, 2010, 12:40:08 am »

I've gone through about a million different drivers and programs and still no luck. No idea what to do.
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droc1028
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« Reply #14 on: August 31, 2010, 11:47:07 am »

Im up and running I had a sprint tech tell me it was a bad sd card and a samsung tech tell. Me it was a bad usb well I went to a sprint store and had both swapped out and that fixed the problem so I think there is an issue with the origional formatting of the card hope this helps!!
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